New Policy Regarding Distribution of Medical Records

in LVMC News

Effective April 9, 2020

Due to the onset of the COVID-19 virus and in order to adhere to restrictions put in place by the California Department of Public Health to prevent the spread of the disease, Lompoc Valley Medical Center (LVMC) and Lompoc Health are requesting patients to refrain from seeking the release of their medical records in person.

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Effective April 9, 2020

Due to the onset of the COVID-19 virus and in order to adhere to restrictions put in place by the California Department of Public Health to prevent the spread of the disease, Lompoc Valley Medical Center (LVMC) and Lompoc Health are requesting patients to refrain from seeking the release of their medical records in person.

Medical records will be released according to state and federal laws and in a manner that can be accomplished in a timely yet safe manner for everyone during this infectious disease outbreak.

Patients are encouraged to use the LVMC or Lompoc Health portals to obtain their records whenever possible. Patients without existing access may obtain a portal form at lompocvmc.com. The form can be submitted along with legal photographic identification to receive access.

Authorization forms to release protected health information and instructions for completion are also available at lompocvmc.com.  Once completed, they may be mailed to:

Lompoc Valley Medical Center
HIM Department
1515 East Ocean Avenue
Lompoc, CA 93436

Alternatively, faxed to 805-737-3386, emailed to This email address is being protected from spambots. You need JavaScript enabled to view it., or delivered to the front entrance of LVMC or any Lompoc Health location.

During this period of pandemic restrictions, Health Information Management (HIM) staff will not accept requests in person.

Questions regarding completion of the request form may be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it. or call Health Information Management at 805-737-3330.

All requests for records will be completed within 15 days or as designated by law.

During this pandemic, medical records will only be distributed by either U.S. Mail or secured email.

Please direct any questions or concerns regarding the distribution of medical records to the LVMC HIM department at 805-737-3330.

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Author: Barbara Frink, Health Information Managment Director

Barbara Frink became Health Information Management Director in 2014. She previously was interim director of the Health Information Management Department at Boulder Community Hospital. She is certified in Healthcare Privacy and Security through AHIMA and is a Registered Health Information Technician through AHIMA. Previously, she held various positions in the medical field, including manager for the Medical Records Department; Coordinator for the Medical Records Department; mammographer; ultrasound technologist and radiologic technologist. She has worked in the medical field since 1975.

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