Apprehension, dread, nervousness, fear, caution, uncomfortable, and worry. These are all too common feelings and emotions among patients entering into their local public hospital. With each entry, there is a long shadowed storyline unknown to the passerby or the receptionist at the desk, logging one of many patients for the day. For some, the entire experience can feel unnatural, clinical, and downright impersonal and, at times, even cold. Such a scenario did not greet me on a cool Wednesday morning at the Lompoc Hospital.