patient filling out form
Share your Story

Whether you are a patient, family member, friend or guest, we are eager to hear about your experience with Lompoc Valley Medical Center. You can share your favorite experience or personally thank someone for their exceptional care and compassion. Your experience may be shared with your care team and Executive Leadership.

  Download our Feedback Form

You may return your feedback to

nurses caring for patient with Daisy Award logo super-imposed

Want to Say Thank You to Your Nurse?

Share your story of compassionate and skillful nursing care.

If you feel as though your nurse made a meaningful difference in your care, nominate them for the DAISY Award For Extraordinary Nurses. Nurses are nominated by anyone (patients, family members, other nurses, physicians, other clinicians, and staff) who experiences or observes extraordinary compassionate care.

Nominate Your Nurse

Reporting concerns

There are several ways to report a concern about patient safety and quality of care with Lompoc Valley Medical Center:

P.O. Box 1058
Lompoc, CA 93438
(805) 737-3300 ext. 3358

Unresolved concerns

If your concerns remain unresolved, please feel free to contact the:

Medicare Accrediting Organization: Center for Improvement in Healthcare Quality (CIHQ)

To file a complaint with the Center of Improvement in Healthcare Quality you can use the following methods:

By Phone
(866) 324-5080 

By Fax
(805) 934-8588

By Mail
Center for Improvement in Healthcare Quality
P.O. Box 3620
McKinney, TX 75070

By E-Mail

In-Person by Appointment
Contact CIHQ at (866) 324-5080 for instructions.

California Department of Public Health

To file a concern with the California Department of Public Health, call (714) 456-0630 or toll-free at 1 (800) 228-5234. You may also write to:

California Department of Public Health
1889 No. Rice Ave, Suite 200
Oxnard Ca. 93036
P: (805) 604-2926