Patient Feedback

As a patient of Lompoc Valley Medical Center, you have the right to express concerns or complaints about your care with the assurance that the quality of your care or future access to care will not be compromised. You also have the right to expect a reasonable and timely response to your concerns.

Share your story

Whether you are a patient, family member, friend or guest, we are eager to hear about your experience with Lompoc Valley Medical Center. You can share your favorite experience or personally thank someone for their exceptional care and compassion. Your experience may be shared with your care team and Executive Leadership.

  Download our Feedback Form

You may return your feedback to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Reporting concerns

There are several ways to report a concern about patient safety and quality of care with Lompoc Valley Medical Center:

Mail
P.O. Box 1058
Lompoc , CA 93438
Phone
(805) 737-3300 ext. 5358 or
(805) 737-3300 ext. 3358
 

Unresolved concerns

If your concerns remain unresolved, please feel free to contact the:

Medicare Accrediting Organization
Center for Improvement in Healthcare Quality (CIHQ)

To file a complaint with the Center of Improvement in Healthcare Quality you can use the following methods:

By Phone
(866) 324-5080 

By Fax
(805) 934-8588

By Mail
Center for Improvement in Healthcare Quality
P.O. Box 3620
McKinney, TX 75070

By E-Mail
This email address is being protected from spambots. You need JavaScript enabled to view it.

In-Person by Appointment
Contact CIHQ at (866) 324-5080 for instructions.

California Department of Public Health

To file a concern with the California Department of Public Health, call (714) 456-0630 or toll-free at 1 (800) 228-5234. You may also write to:

California Department of Public Health
1889 No. Rice Ave, Suite 200
Oxnard Ca. 93036
P: 805-604-2926