Privacy is an essential issue at Lompoc Valley Medical Center. To help you understand your medical record, we have provided answers to many frequently asked questions.
Our patient portals are a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a username and password, patients can message their provider and view health information such as recent doctor visits, discharge summaries, current and past medications, and lab results. Patient Portal access is only granted to patients 18 years of age and older.
We currently have two patient portals, Lompoc Valley Medical Center has FollowMyHealth for hospital stays and services, and Lompoc Health has its own portal for all clinic visits and appointments.
Learn more about our portals and how to request an account.
All patients can request a copy of their medical records by completing an Authorization for Release of Protected Health Information form.
You can either fax, mail, or scan and email the form to us as noted below:
There may be charges to obtain your medical records. These charges are assessed in accordance with California Health and Safety Code. We can give you an estimate of the charges for obtaining your records once we receive your completed form.
*Please Note: CA State law allows up to 15 business days to respond to a medical records request, but in most cases, your request will be processed sooner.
Parents/permanent legal guardians can request authorized copies of their children's records by submitting a completed Authorization for Release of Protected Health Information form using the instructions above.
Parents/permanent legal guardians can request proxy access to their child patient portal account by submitting a completed Minor portal access form. Parents/permanent legal guardians with more than one child requires a separate form for each child.
You can either fax, mail, or take a picture of the form and email it to us as noted below:
Laws for the privacy of a minor over the age of 12 by the State of California for certain categories of information restrict parents and legal guardians from having access to the minor’s records without the consent of the minor patient and the provider. To protect the privacy of these records we do not offer proxy access for patients between the ages of 12 and 17.
The Santa Barbara County Department Office of Vital Records provides birth certificates.
Access to all medical records are obtainable by any law enforcement agency: sheriff, coroner, FBI, local police departments, Child Protective Services (CPS), etc. in the role of their investigation. Doctors, doctor's offices, and hospitals affiliated with your care request records and often require the consent of the patient.
A patient’s legal representative may request records if the release is submitted with a copy of legal documents stating they are the legal representative. LVMC offers Advance Directives forms free of charge.
Not necessarily. With your consent, LVMC medical records are available to your new physician. For further information, please call our staff at 805-737-3330.
